My Credit Card payment isn't going through?

If you are currently in the check out screen and you cannot fully place the order. 

 

You will need to complete the below checks and your order should then process. 

 

1. Please ensure you are entering the correct address that is registered to the credit card. If you are unsure of this address you will need to speak with your procurement team or the bank the card is registered to and they will be able to advise you of the correct address.

 

2. Please ensure you input the card number exactly as it is presented on the card. 

 

3. Enter the expiry date and security code.

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